Terms and Conditions

Last Updated: March 1st, 2026

Welcome to the One Good Thing website (the “Site”). These Terms and Conditions (“Terms”) govern your access to and use of our website, content, donations, and services.

By accessing or using this Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

1. About Us

One Good Thing (“we,” “our,” or “us”) is a storytelling initiative and charitable project dedicated to sharing inspiring stories and encouraging acts of generosity and positive impact.

The Site provides information, video content, campaigns, merchandise, and opportunities to support our mission.

2. Acceptance of Terms

By using this Site, you confirm that:

  • You are at least 18 years old or have parental consent.

  • You will use the Site only for lawful purposes.

  • You agree to comply with all applicable laws and regulations.

We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes constitutes acceptance of the revised Terms.

3. Intellectual Property

All content on this Site, including but not limited to:

  • Videos

  • Photography

  • Graphics

  • Logos

  • Text

  • Designs

  • Audio

  • Story content

is owned by or licensed to One Good Thing and is protected by copyright, trademark, and intellectual property laws.

You may not:

  • Reproduce

  • Distribute

  • Modify

  • Republish

  • Commercially exploit

any content from this Site without prior written permission.

Limited sharing of our content through social media using proper attribution is permitted.

4. User Conduct

By using the Site, you agree not to:

  • Use the Site for unlawful purposes

  • Attempt to gain unauthorized access to our systems

  • Upload harmful or malicious code

  • Harass, threaten, or abuse other users

  • Misrepresent your identity

  • Interfere with the functionality or security of the Site

We reserve the right to restrict or terminate access for users who violate these Terms.

5. User Submissions

If you submit comments, stories, photos, videos, or other content to One Good Thing through the Site, social media, or email, you grant us a non-exclusive, royalty-free, perpetual license to:

  • Use

  • Reproduce

  • Publish

  • Modify

  • Distribute

such content in connection with our storytelling mission, media productions, and promotional efforts.

You represent that you have the legal right to share any content you submit.

6. Third-Party Platforms and Services

Our Site may contain links to third-party platforms and services, including but not limited to:

  • Donation processing platforms

  • Social media platforms

  • Video hosting platforms

  • Merchandise stores

  • Event ticketing services

We are not responsible for the privacy practices, policies, or content of third-party websites.

Your use of those services is governed by their respective terms and policies.

7. Donation Policy

Donations made through the Site support the mission and activities of One Good Thing.

Use of Donations

Donations may be used to support:

  • Storytelling and video production

  • Community impact initiatives

  • Operational expenses

  • Program development

  • Mission-related activities

While we strive to apply donations toward the campaigns or initiatives described, we reserve the right to allocate funds where they are most needed to further our mission.

Donation Processing

Donations may be processed through secure third-party platforms. By making a donation, you agree to the terms and policies of those payment processors.

We do not store sensitive payment information on our servers.

Donation Refund Policy

All donations are considered voluntary charitable contributions.

Refund requests may be considered if submitted within 14 days of the donation date and if the donation was made in error.

Refund requests must include:

  • Donor name

  • Donation date

  • Donation amount

  • Contact information

Refund requests can be submitted to:
hello@onegoodthingproject.org

We reserve the right to approve or deny refund requests at our discretion.

8. Merchandise Purchases

From time to time, the Site may offer merchandise to support the mission of One Good Thing.

Merchandise purchases may be fulfilled by third-party partners. Shipping, returns, and exchanges may be subject to the policies of those providers.

9. Disclaimer

The information provided on this Site is for general informational and inspirational purposes only.

While we strive to ensure accuracy, we make no guarantees regarding:

  • Completeness

  • Accuracy

  • Reliability

  • Availability of the Site

Content and stories shared are based on personal experiences and perspectives and should not be interpreted as professional, financial, or legal advice.

10. Limitation of Liability

To the fullest extent permitted by law, One Good Thing and its team, partners, volunteers, and affiliates shall not be liable for any damages arising from:

  • Use or inability to use the Site

  • Errors or omissions in content

  • Third-party services or platforms

  • Technical interruptions or security breaches

Your use of the Site is at your own risk.

11. Indemnification

You agree to defend, indemnify, and hold harmless One Good Thing and its team from any claims, damages, liabilities, costs, or expenses arising from:

  • Your use of the Site

  • Your violation of these Terms

  • Your violation of any rights of another person or entity

12. Privacy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Termination

We reserve the right to suspend or terminate access to the Site at any time, without notice, for conduct that we believe violates these Terms or is harmful to our organization or community.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the state in which the organization operates, without regard to conflict of law principles.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact:

One Good Thing
hello@onegoodthingproject.org

onegoodthingproject.org